FAQ

  • What is included in the excursion package?

    Our excursion packages typically include transportation, guides, activities, and equipment.

  • Are the excursions safe?

    Yes, our excursions are designed with safety in mind. We have experienced guides and follow strict safety protocols.

  • What kind of equipment is provided?

    We provide necessary equipment for each activity, such as snorkelling gear or horse saddles.

  • What time do excursions start and end?

    Start and end times vary depending on the excursion. Please check our website or contact us for specific details.

  • How do I book an excursion?

    You can book an excursion through our website, phone, or in-person at our office.

  • How do I pay for an excursion?

    We accept various payment methods, including credit cards, cash, and online payments.

  • Can I request a private excursion?

    Yes, we offer private excursions for groups. Please contact us for details and pricing.

  • Can I get a refund if I cancel?

    Refund policies vary depending on the excursion. Please check our website or contact us for details.

  • Where do excursions depart from?

    Departure locations vary depending on the excursion. Please check our website or contact us for specific details.

  • Do I need to bring any specific gear or clothing?

    Yes, please check our website or contact us for specific gear or clothing recommendations.

  • Can I request special accommodations?

    Yes, please contact us in advance to discuss special accommodations, such as dietary needs or mobility requirements.

  • What is the cancellation policy?

    Our cancellation policy varies depending on the excursion. Please check our website or contact us for details.